Salling Group increases NPS

Learn how Zello and Salling Group worked together to improve customer experience and Net Promoter Scores by 200% with Zello Kiosks in their retail stores

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Customer Stories

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Ryanair accelerates large-scale communication with Zello and maintains its record as Europe’s #1 airline in on-time performance

In the fast-paced airline industry, time is everything. Carrying over 14.2 million passengers on more than 83,000 monthly flights from 87 bases, Ryanair connects 240 destinations in 24 countries. As Europe’s …

Hatzalah of Newark Saves Lives with Volunteer-Powered EMS Connected on Zello

Hatzalah is the largest all-volunteer ambulance service in the US. Although the organization has special skills to serve the Jewish community, it also provides premium quality pre-hospital emergency medical …

24/7 Express Logistics, Inc. Eliminates Phone Calls and Increases Efficiency with Zello Push-to-Talk and Dispatch Hub

24/7 Express Logistics, Inc. is an asset-based 3rd-party logistics provider that offers world-class transportation and logistics services to a wide array of industries including small manufacturing companies, …

A-Line Messenger Service Saves Over 200 Hours/Week in Labor Costs After Implementing Zello

With more than 30 years of experience making deliveries in Southern California, A-Line Messenger Service provides emergency delivery service 24 hours, 365 days a year with excellent customer service. A-Line’s …

Tasty Fresh Food Co. Transforms its Communication by Adopting Zello PTT and Tossing Out Over $150K in Radios

With a fleet of 160 purpose-designed and in-house built vans operating from five state of the art distribution facilities, Tasty Fresh Food Co. provides fast and fresh food options to-go for the working people …

zTrip switches from old Nextel phones to Zello and transforms the service level for its mobility-impaired passengers

zTrip has 25-years’ experience in offering transportation in a safe and courteous manner. In Kansas City, it participates in special programs such as RideKC Freedom, a free program for passengers with mobility …

Leading Construction Company Upgrades Communication and Saves Money by Switching from Two-Way Radios to Zello

As the most diversified heavy highway construction company in the state of Iowa, Manatt’s, Inc. strives to provide exceptional products and services while maintaining the highest possible safety standards. …

Salling Group improves customer experience and Net Promoter Scores by 200% with Zello Kiosks in their retail stores

As the largest retailer in Denmark, Salling Group is consistently on the cutting edge of technology to drive their reputation as a modern retailer fit for the future. With one of their core values to “continuously …

Bonded Transportation Improves Response Times for Both Drivers and Customers Thanks to Zello

A recipient of the FedEx service award, which is given to the company’s top producing carriers in recognition of 100% on-time service with zero service failures, woman-owned Bonded Transportation Solutions …

Crossroads Courier Streamlines Communication and Saves on Staffing Costs with Zello

Since it was founded in 2002, Crossroads Courier has completed over 13 million deliveries, with 3.3 million of them being time-critical medical specimens. Instant, quality communication is key for the company …

That’s Zello, Not Radio, in LafargeHolcim Trucks

As a global leader in building materials, operations at LafargeHolcim are fast-moving and complex. This is especially true when it comes to the production and delivery of concrete, which must arrive on site …

Emergency Dispatch Service Saves Lives and Money

South Africa Community Action Network (SA CAN) is South Africa’s first national emergency network. With an average of 18,400 murders and 15,000 car accidents a year, there is great demand for emergency services …

Zello’s Push-to-Talk Solution Helps First Responders in Urgent Situations

To help first responder organizations perform their critical roles, Zello launched the Zello for First Responder program in 2019\. We expanded the program worldwide in March of 2020 in the wake of the COVID-19 …

Delaware County Emergency Services Turns to Zello for Dynamic Communications

The team at Delaware County Emergency Services weaves in, out, around, and through Southeastern Pennsylvania, moving fluidly between urban and suburban settings. In March of 2020, as the team prepared to respond …

Zello Helps North Carolina First Responders Communicate Across Wide Geographic Area

The team at Henderson County Emergency Services responds across 375 square miles in a community in North Carolina of about 125,000 people. The team regularly sends first responders across the state for mutual …

Suburban Chicago First Responders Use Zello to Sharpen Communications

In March of 2020, Zello opened up its Zello for First Responders program, which offers Zello to qualifying first responder organizations for free, worldwide. At about the same time, John McGehee, Vice President …

Leading Car Service Dramatically Streamlines Driver Dispatch Communication

At Carey Limousine of Dallas, Vice President and General Manager, Eric Powell, has two top priorities: maintaining Carey’s industry-leading commitment to safety and security for their chauffeured services …

The City of Denton’s Waste Department Improves Efficiency with Zello on Rugged Push-to-talk Devices

The City of Denton’s Solid Waste and Recycling Department serves customers in the Denton, Texas area. They provide trash and recycling collection services for residential and commercial customers and have …

HubSpot INBOUND Event

In 2005, HubSpot had a vision that small companies should be able to manage their marketing and websites with a single easy-to-use software package. Today, that vision is becoming a reality for many companies. …

Cisco Replaces Radio Rentals with a Modern App for their Biggest Customer Event

The Biggest Cisco Customer Event Ever Live! 2017 was expected to be the biggest Cisco customer event ever, with more than 16,000 IT professionals registered for the Las Vegas conference. The company assembled …

W Hotel Modernizes Communications with Zello

The W Seattle is a beacon in the heart of the city – close to art and music centers, financial and retail hubs, and the Pike Place Market. Challenges Using two-way radios with technology dating back to the …

Furnishings Retailer Selects Zello for In-Store Communications

Restoration Hardware is a speciality home furnishings company based in California. With over 100 stores located in the United States and Canada, the company requires a reliable and unobtrusive way for employees …

Large Freight Company Increases Options, Cuts Costs

Yellow needed a new push-to-talk (PTT) solution for dispatchers to communicate with drivers because Nextel was shutting down. Besides that, the cost for phone calls was very high. The service ran on only one …

Popular Florida Retailer Ups its Customer Experience with Technology

City Furniture is a premier furniture company based in South Florida, with 16 locations and over 1300 employees. From its humble beginnings in 1971 as a small waterbed store, the company has grown into one …

Concrete Company Improves their Bottom Line and Productivity

Commercial Ready Mix Products, Inc. (CRMP) is a diversified ready-mix concrete producer. CRMP is a family-owned business headquartered in Winton, NC, with over 40 years of experience in the concrete industry. …

Saved 75% on Recurring Communications Cost

Wyndham Hamilton Park employees used Nextel PTT phones for fast, on-the-go communication around the hotel's large property. Alas, the Nextel network was shut down. The hotel needed PTT capabilities for instant …

Medical Transport Company Enjoys Carrier and Device Flexibility

ComTrans is a non-emergency transportation company providing services to communities in Tucson and Phoenix, Arizona, as well as San Diego, California. With a fleet of approximately 200 vehicles, 225 drivers, …

Soldier with gun waving to 3 helicopters while the sun sets

Military Organization Trials Zello Work

NOTE: Due to the sensitive nature of this organization’s operations, the actual name and location is not being disclosed here. Please contact us for further details. This military organization conducts operations …

Customized Zello Feature Allows Drivers to Deliver without Interruption

TNT Express, an express freight company, needed to move away from analog two-way radios. The company sought a solution that would meet its demanding communications needs - and at the same time - be compatible …

Luxury Limo Service Finds the Perfect Replacement for Nextel

With over 400 employees, Commonwealth Worldwide Limo has grown to become one of the largest and most respected chauffeured transportation companies in the country. The company actively seeks new technologies …

Electric Company Reduces Monthly Phone Costs

The Saudi Electricity Company (SEC) is the leading producer of electricity for the Kingdom of Saudi Arabia. The company provides services to various governmental, industrial, agricultural, commercial, and …

Jettisoned 300 Voice Plans for Sky-high Savings

The aviation facilities and services company needed an easier and faster way to communicate requests. Using traditional two-ways or Nextel required working through four different radios or phones, a slow process …

Saved on Costs and Hassle of Carrying Two Devices

Global Security needed a secure, private, centrally managed, reliable and fast communications network to support more than 100 security guards and dispatchers. Because its business is security, the communication …