Cookie Policy

Last updated:

Our website uses cookies to function properly, as well as to perform other ancillary functions. Here’s the full list for you to review.

This Cookie Policy explains how Zello uses cookies and similar technologies in connection with our Services.

If you have any questions or concerns about the Cookie Policy, please contact us at [email protected] or as otherwise described in our Privacy Policy.

COOKIES AND OTHER TECHNOLOGIES

We and our partners use cookies, device identifiers and other similar technologies to operate and administer our Services, making it easier for you to use the Sites during future visits, and gather usage data on our Services.

Cookies and other similar technologies can be stored on your computer or device for different periods of time. For example, some cookies expire after a certain amount of time, or upon logging out (session cookies), others survive after your browser is closed until a defined expiration date set in the cookie (as determined by the third party placing it) and help recognize your computer when you open your browser and browse the Internet again (persistent cookies). Our Sites uses cookies and similar technologies from the third parties described below. For more details on cookies please visit All About Cookies.

Pixel tags or “clear” gifs are small images on a web page or in an email. When you visit the Sites or view one of our emails, we will use pixel tags, from the third parties described below, to track your activity on our Sites (for example, to know when content has been shown to you) and to personalize your experience. We also use pixel tags to determine what types of email your browser supports.

The cookies placed through your use of our Site are either set by us (first-party cookies) or by a third party at our request (third-party cookies).

This Cookie Policy refers to all these technologies collectively as “cookies.”

More specifically, we use cookies for the following purposes:

Advertising Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

HostCookiesTypeLifespan
google.comNID3rd Party183 Days
facebook.comfr3rd Party90 Days
www.linkedin.combscookie3rd Party731 Days
ads.linkedin.comlang3rd PartySession
zello.comwisepops_session, wisepops_visits, wisepops, _fbp3rd PartySession, 730 Days, 730 Days, 90 Days
linkedin.comlidc, UserMatchHistory, lang, bcookie, lissc3rd Party1 Days, 30 Days, Session, 731 Days, 365 Days
twitter.compersonalization_id3rd Party730 Days
g2crowd.com__cfduid3rd Party30 Days
hsforms.net__cfduid3rd Party30 Days
doubleclick.nettest_cookie, IDE3rd Party0 Days, 390 Days
hubspot.com__cfduid3rd Party30 Days
www.facebook.com3rd PartySession
wisepops.com__cfduid3rd Party30 Days
hubspot.net__cfduid3rd Party30 Days
cdn.syndication.twimg.comlang3rd PartySession
hsappstatic.net__cfduid3rd Party30 Days
hubapi.com__cfduid3rd Party30 Days
youtube.comGPS, YSC, VISITOR_INFO1_LIVE3rd Party0 Days, Session, 180 Days

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

HostCookiesTypeLifespan
zello.comhubspotutk1st Party390 Days
blog.zello.commessagesUtk1st Party390 Days
support.zello.com_zendesk_shared_session, _zendesk_session, _help_center_session, _zendesk_authenticated1st PartySession, Session, Session, 0 Days
hs-analytics.net__cfduid3rd Party30 Days
p13.zdusercontent.com_zendesk_authenticated, _zendesk_shared_session, _zendesk_session3rd Party0 Days, Session, Session
hs-scripts.com__cfduid3rd Party30 Days
zello.zendesk.com_zendesk_authenticated, _zendesk_session, _zendesk_shared_session3rd Party0 Days, Session, Session

Analytics Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

HostCookiesTypeLifespan
zello.com_gclxxxx, _gid, _gat_UA-, __hssrc, __hstc, _ga, __hssc1st Party90 Days, 1 Days, 0 Days, Session, 390 Days, 730 Days, 0 Days
nr-data.netJSESSIONID3rd PartySession
tracking.g2crowd.com_session_id3rd Party14 Days
ws.zoominfo.comvisitorId, _pxhd3rd Party365 Days, Session
zoominfo.com__cfduid3rd Party30 Days

Strictly Necessary Cookies

These cookies are necessary for the Site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the Site will not then work. These cookies do not store any personally identifiable information.

HostCookiesTypeLifespan
blog.zello.com__cfduid1st Party30 Days
.zello.comOptanonAlertBoxClosed1st Party365 Days
support.zello.com__cfruid, __cf_bm1st PartySession, 0 Days
zello.comeupubconsent, OptanonConsent, PHPSESSID1st Party2914376 Days, 365 Days, Session
usemessages.com__cfduid3rd Party30 Days
support.zellowork.com__cfduid, __cfruid3rd Party30 Days, Session
info.zellowork.com__cfduid, __cfruid3rd Party30 Days, Session
zdusercontent.com__cfduid, __cfruid3rd Party30 Days, Session
zello.io__cfduid3rd Party30 Days
hs-banner.com__cfduid3rd Party30 Days
cookielaw.org__cfduid3rd Party30 Days
hsforms.com__cfduid3rd Party30 Days
zello.zendesk.com__cfduid, __cfruid, __cf_bm3rd Party30 Days, Session, 0 Days

Cookie Choices

If you are an individual in the European Economic Area or the United Kingdom, you can decide whether to accept or reject cookies other than strictly necessary cookies. You can exercise your cookie preferences when you first arrive at our Sites. You will see a notice about our use of cookies, providing you with the opportunity to learn more and to choose which types of cookies you wish to allow to access your device before accepting cookies.

Moreover, on most web browsers you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers:

Please note that if you limit the ability of the Sites to set cookies, you may be unable to access certain parts of the Sites and you may not be able to benefit from the full functionality of the Sites.

Most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit the Network Advertising Initiative’s online resources at https://www.networkadvertising.org and follow the opt-out instructions there or if you are located in the EEA or the UK, visit the European Interactive Digital Advertising Alliance’s Your Online Choices opt-out tool here.

If you access the Sites on your mobile device, you may not be able to control tracking technologies through the settings.

Online Tracking and Do Not Track Signals: We and our third-party service providers, including Facebook, may use cookies, pixels, or other tracking technologies to collect information about your browsing activities over time and across different websites following your use of the Sites and use that information to send targeted advertisements. Our Sites currently do not respond to “Do Not Track” (“DNT”) signals and operates as described in this Privacy Policy whether or not a DNT signal is received. If we do respond to DNT signals in the future, we will update this Privacy Policy to describe how we do so.